RETURNS

Refund Policy

We have no return policy. However...
Item(s) purchased from Koily Kurls cannot be returned, except if defected damaged or in a bad condition upon arrival. We have a 14-day product warranty, which means if the product breaks within 14 days after receiving your item we will send you another one. Please note that if the item you have purchased from Koily Kurls is wrong, defected or damaged we will be obliged to send you a new Item.

To be eligible for a return, your item must be defected or damaged. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at https://koilykurls.com/pages/contact-us. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at https://koilykurls.com/pages/contact-us

Damages and Issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.